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Phone: 970‑462‑3014
Email: btdtours@duck.com
Email: btdtours@duck.com
How it works
1) Send basics
Share the essentials: airport, flight(s), pax count, languages, arrival/departure timing, and whether you need transportation or hotel/restaurant coordination.
2) Receive quote + secure date
I send a clear service quote based on your program. Payment in advance confirms the booking.
3) Confirm plan
You receive a run‑of‑show with meeting points, timing buffers, and handoff details.
4) Seamless execution
I arrive early to verify logistics and coordinate on‑site so your guests move smoothly from airport to vehicle to hotel/venue.
Below are the most common service packages. Each program is quoted based on group size, timing, and operational complexity.
Service Packages
1) Arrival Meet & Greet Assist
Inside‑terminal or curbside greeting, baggage assistance, regrouping, wayfinding, and a smooth handoff to your driver or coach staging area.
Best for: international arrivals, student groups, retreat programs
2) Departure Check‑in & Escort
Terminal or curbside meet, check‑in line strategy, baggage drop support, wayfinding, and timing guidance so groups move efficiently and avoid cutoff issues.
Best for: groups with tight schedules or complex departures
3) Ground Transportation Coordination
Coordination between flights and vehicles: staging, timing, headcounts, luggage load plans, and driver communication for sprinters, SUVs, or coaches.
Best for: DMCs, operators, multi‑vehicle movements
4) Hotel / Restaurant Coordination (Add‑On)
Continued support beyond the airport: hotel check‑in/out assistance, baggage staging, reservation timing, and management of staggered arrival waves.
Best for: VIP itineraries and groups with tight dining windows
5) Meet & Greet Full‑Service Coordination (1–4)
One point of contact for arrival meet‑and‑assist, departure check‑in/escort, ground transportation coordination, and hotel/restaurant support — ensuring your group moves seamlessly from curb to vehicle to check‑in and beyond.
Best for: multi‑day programs, VIP itineraries, student/corporate groups with tight timing
🌎 Who I Serve
Supporting groups across the U.S. and internationally:
- Student performance groups
- International delegations
- Corporate arrivals & conventions
- VIP travelers
- Tour operators & DMCs
- Inbound travel companies
- Educational travel organizations
🧭 What I Provide
🛫 Airport Logistics & Group Flow Management
- Airline liaison & check-in coordination
- Group line management & flow control
- Baggage handling oversight
- TSA routing & timing management
- Gate coordination & escorting
- International arrivals support
🤝 Guest Experience & Safety
- Calm, organized, multilingual guest support
- Clear communication with directors & chaperones
- Stress reduction for large student groups
- Safety-first baggage and movement procedures
- Cultural sensitivity for international travelers
📌 Professional Standards
- ITMI-certified
- 17+ years in group travel operations
- Multilingual: English, French, Spanish, Portuguese, Italian
- Experienced with student, corporate, and VIP groups
- Background in event coordination and concierge-level service
💡 Why It Matters
👉 A single point of contact ensures a smooth, safe, efficient airport experience from curb to gate.
A skilled airport greeter helps prevent:
- Delays
- Scattered students
- Airline frustration
- Mixed instructions
- Safety risks
- Repeated processes
- Lost passengers
- Group stress
🌟 Why Work With Me
- Proven success managing complex airport operations at DEN, ABQ, ORD, YYZ
- Experience with numerous domestic and international groups
- Strong rapport with airline staff and airport personnel
- Calm, authoritative presence in high-stress environments
- Detailed communication before, during, and after service
- Trusted by DMCs and tour operators for reliability, clarity, and guest care
📬 Contact
For availability, pricing, and a clear run‑of‑show, send your flight/group details or book a quick call.